Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate

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Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(177 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans
Earn a career credential that demonstrates your expertise
4.8

(177 reviews)

Beginner level

Recommended experience

Flexible schedule
24 weeks at 3 hours a week
Learn at your own pace
Earn a Certificate
With paid plans

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
23 practice exercises

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Healthcare Industry Knowledge, Medical Terminology, Telehealth, Health Care Administration, Health Care, Human Resources, Urgent Care, Patient Flow, Health Systems, Financial Management, Primary Care, and Practice Management

What you'll learn

Skills you'll gain

Employee Engagement, Change Management, Employee Onboarding, Human Resource Policies, Recruitment, Labor Law, Human Resource Management, Human Resources, Organizational Change, Smart Goals, Diversity and Inclusion, Organizational Structure, Health Care Administration, Internal Communications, Interviewing Skills, Performance Review, and Employee Performance Management

What you'll learn

Skills you'll gain

Continuous Quality Improvement (CQI), Patient Safety, Risk Management, Key Performance Indicators (KPIs), Health Care Procedure and Regulation, Healthcare Industry Knowledge, Project Management, Complex Problem Solving, Value-Based Care, Care Management, Practice Management, Clinical Leadership, Performance Improvement, Strategic Leadership, and Health Systems

What you'll learn

Skills you'll gain

Preventative Care, Regulatory Compliance, Revenue Forecasting, Community Health, Budget Management, Social Determinants Of Health, Patient Flow, Health Care, Healthcare Industry Knowledge, Case Management, Public Health, Primary Care, Care Management, Practice Management, Health Systems, and Hospital Experience

What you'll learn

Skills you'll gain

Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Integrity, Data Security, Data Management, Health Informatics, Patient Registration, Data Quality, Clinical Documentation, Health Information Management, Data Analysis, Practice Management Software, Electronic Medical Record, Health Care, Computerized Physician Order Entry, and Medical Records

What you'll learn

Skills you'll gain

Patient Registration, Medicaid, ICD Coding (ICD-9/ICD-10), Medical Coding, Managed Care, CPT Coding, Medicare, Revenue Cycle Management, Medical Billing, Denial Management, Medical Billing and Coding, Payment Processing and Collection, Billing, and Revenue Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses20,095 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses20,095 learners

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