IBM
IBM IT Scrum Master Professional Certificate
IBM

IBM IT Scrum Master Professional Certificate

Advance your career in IT as a Scrum Master. Develop the in-demand skills and hands-on experience to get job-ready in 3 months

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

Instructors: John Rofrano

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(614 reviews)

Beginner level

Recommended experience

3 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(614 reviews)

Beginner level

Recommended experience

3 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Master the most up-to-date practical skills and knowledge IT Scrum Masters use in their daily roles

  • Learn Agile concepts of adaptive planning, iterative development, and continuous improvement, resulting in early customer deliveries and value

  • Gain knowledge regarding software engineering, Software Development Lifecycle (SDLC), software development tools, & DevOps essential characteristics

  • Apply your new skills to real-world projects, build a portfolio, and prepare for the CSM certification exam from Scrum Alliance

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
101 practice exercises

Professional Certificate - 8 course series

What you'll learn

  • Summarize the role of the Scrum Master to include a position description, benefits of the position, and key skills essential to success.

  • Compare and contrast the role of the Scrum Master to a traditional project manager.

  • Describe opportunities for Scrum Masters in the current work environment to include potential employment, job requirements, and salary ranges.

  • Define certification opportunities in Agile and Scrum to include Scrum Alliance CSM, PMI-ACP, and PMI-DASM.

Skills you'll gain

Sprint Planning, Agile Project Management, User Story, Sprint Retrospectives, Meeting Facilitation, Communication, Agile Methodology, Team Building, Stakeholder Management, Job Analysis, Project Management, and Analysis

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Cloud Computing, Cybersecurity, Computer Hardware, Operating Systems, Computer Networking, Project Management, Technical Support and Services, Data Storage, Hardware Troubleshooting, Database Software, Information Technology, Network Troubleshooting, Software Installation, IT Infrastructure, and Virtual Private Networks (VPN)

What you'll learn

  • Explain the principles of software engineering, the Software Development Life Cycle (SDLC), and software development tools, technologies, and stacks

  • Differentiate between programming language types and apply basic programming constructs such as loops, conditionals, and functions using Python

  • Summarize key software architecture and design approaches, including common architectural and deployment patterns

  • Outline the roles, skills, and career paths in software engineering

Skills you'll gain

Software Engineering, Software Development Life Cycle, Software Architecture, Integrated Development Environments, Software Development, Back-End Web Development, Computer Programming, Front-End Web Development, Agile Methodology, Web Development, Software Design, Application Development, Software Design Patterns, Cloud Development, Programming Principles, Python Programming, and Scrum (Software Development)

What you'll learn

  • The essential characteristics of DevOps including building a culture of shared responsibility, transparency, and embracing failure.

  • The importance of Continuous Integration and Continuous Delivery, Infrastructure as Code, Test Driven Development, Behavior Driven Development.

  • Essential DevOps concepts: software engineering practices, cloud native microservices, automated continuous deployments, and building resilient code.

  • The organizational impact of DevOps, including breaking down silos, working in cross functional teams, and sharing responsibilities.

Skills you'll gain

DevOps, Cross-Functional Collaboration, Culture Transformation, Behavior-Driven Development, Performance Metric, Team Oriented, Test Driven Development (TDD), Microservices, Cloud-Native Computing, Accountability, Agile Methodology, Scrum (Software Development), and CI/CD

What you'll learn

  • Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

  • Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

  • Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

  • Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Skills you'll gain

Agile Methodology, Sprint Planning, User Story, Sprint Retrospectives, Kanban Principles, Backlogs, Lean Methodologies, Agile Project Management, Team Management, Agile Software Development, Workflow Management, Continuous Improvement Process, Performance Measurement, and Team Building

What you'll learn

  • Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.

  • Develop a Working Agreement to foster a collaborative environment for your team members.

  • Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.

  • Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.

Skills you'll gain

Team Building, Meeting Facilitation, Stakeholder Management, Sprint Planning, Employee Coaching, Change Management, Team Management, Organizational Change, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Conflict Management, Team Leadership, and User Story

What you'll learn

  • Apply Scrum skills, create project charters, perform Stacey analysis, and identify and prioritize stakeholders with optimal engagement methods.

  • Create a working agreement, User Stories, product backlog, Sprint backlog, analyze risks, and develop an Agile risk register.

  • Perform relative estimation for story points, calculate team velocity, develop a Kanban board, and generate a burndown chart.

  • Evaluate daily Scrum meeting best practices, prepare for a demo, conduct a retrospective, and discuss Scrum certification opportunities.

Skills you'll gain

Sprint Planning, Backlogs, User Story, Agile Project Management, Estimation, Agile Methodology, Sprint Retrospectives, Kanban Principles, Stakeholder Engagement, Project Documentation, Stakeholder Management, Portfolio Management, Project Risk Management, Performance Analysis, Project Planning, Product Improvement, and Team Building

What you'll learn

  • List CSM testing and eligibility requirements.

  • Summarize what to expect from the CSM test.

  • Explain how to prepare for the CSM test.

  • Complete a CSM Practice Test.

Skills you'll gain

Sprint Planning, Agile Methodology, Sprint Retrospectives, User Story, Agile Project Management, Agile Software Development, and Knowledge Transfer

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
84 Courses1,581,657 learners
Daniel C. Yeomans
SkillUp
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Matt Versdahl
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SkillUp
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Rav Ahuja
IBM
56 Courses4,399,399 learners
John Rofrano

Top Instructor

IBM
8 Courses312,708 learners
Bethany Hudnutt
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3 Courses468,814 learners

Offered by

IBM
SkillUp

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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)