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Learner Reviews & Feedback for The Critical Role of IT Support Staff in Healthcare by Johns Hopkins University

4.7
stars
754 ratings

About the Course

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact with nurses, physicians, pharmacists, physical therapists, social workers, other allied health professionals, patients or caregivers. Each of these individuals rely on IT support specialists to help them maintain a high reliability healthcare organization. As you learn about what makes Health IT unique, we hope you find inspiration in the stories shared by some of our very own IT support staff at Johns Hopkins. They’ll talk to you about the most common problems they help resolve as well as the complexity and range of issues that arise. Whether you dream of being an end-user computer support specialist, working at a healthcare help desk, or rising to an analyst role, we’re thrilled that you are embarking upon this journey. Welcome again!...

Top reviews

LA

Sep 20, 2022

T​his is a great basic overview of the process involved in a healthcare IT support system.

CN

Mar 24, 2022

As an IT support personnel in Healthcare , this course was very helpful in understanding the basics of IT Support role in Healthcare.

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26 - 50 of 162 Reviews for The Critical Role of IT Support Staff in Healthcare

By Luis A

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Sep 21, 2022

This is a great basic overview of the process involved in a healthcare IT support system.

By Akinola M

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Oct 1, 2022

I find this Health IT course very educating and useful as a health practioner

By Elizabeth P

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Aug 22, 2021

Everthing was expalined to understand. The examples were great. Thank you!

By JAMIE P

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May 16, 2022

I enjoyed every bit of this course thank you so much for this opertunity.

By Ivan H S

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Sep 8, 2021

really interesting seeing how this going to work out!!! loving it!

By Francos G S A

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Nov 30, 2020

basic info but still very informative. i can relate to the issues

By richard d

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Dec 6, 2021

I believe it is a great introduction to the Healthcare IT world.

By Crystal S

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Sep 20, 2021

This course is very informative, educational and interactive.

By Sheena M

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Jul 29, 2021

This was very easy to understand and no trick quiz questions.

By Nancy R

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Nov 24, 2021

extremely interesting and looking forward to learning more

By Pius O

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Dec 22, 2020

Well explained. Training was impactful and well delivered.

By Lynne B

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Jan 4, 2021

I learned a lot and am looking forward to the next level.

By sabrinaislam s

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Nov 17, 2022

Learnt a great deal of information and ticketing system.

By Mukesh K C

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Aug 18, 2022

It is a very informative and good learning resource.

By eric s

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Nov 10, 2022

Good presentation and readable and fair assessments.

By Mason J

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Dec 24, 2021

This course was very informative and detailed.

By Madison M

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Aug 31, 2021

Excellent intro to IT in Healthcare setting.

By Veronica O

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Jan 18, 2021

It gave a good overview as an introduction.

By diane m

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Feb 2, 2021

great intro to a specialized niche in IT.

By Sasiras L

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Dec 7, 2022

I love this course. Thank you so much.

By super M

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Jan 22, 2023

good class ..I enjoyed the course ..

By Miracle E

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Jan 19, 2023

Quite exciting to learn great stuffs

By Alaeldin A

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Aug 25, 2022

great cours !!! really Interesting

By Emmanuel N A

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Dec 9, 2020

very nice customer service course

By Casey C

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Mar 7, 2021

These courses are out of order