Company, Product, and Service Knowledge

Company, Product, and Service Knowledge is an understanding of the details and intricacies of the company you work for, its offerings, and the services it provides. Coursera's catalogue in this skill teaches you how to understand, articulate, and use this information to benefit your role, the company, and its customers. You'll learn how to assess the market position of a company, understand its products and services deeply, and use this knowledge to improve sales, customer satisfaction, and company strategy. Additionally, you'll gain skills in communicating complex product information in a clear and concise manner, and in adapting to changes in company strategy and industry trends.
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Results for "company, product, and service knowledge"

  • Status: Free Trial

    Skills you'll gain: Relationship Building, Project Management, Case Studies, Technology Solutions, Project Implementation, Software As A Service, Project Management Life Cycle, Systems Analysis, Enterprise Architecture, Enterprise Resource Planning, Consultative Approaches, Solution Architecture, Project Closure, Stakeholder Communications, Test Planning, Stakeholder Management, Agile Methodology, Technical Communication, Company, Product, and Service Knowledge, LinkedIn

  • Status: New
    Status: Free Trial

    Skills you'll gain: Product Roadmaps, AI Product Strategy, Product Strategy, User Story, Product Management, Stakeholder Management, Product Requirements, New Product Development, Responsible AI, Innovation, Company, Product, and Service Knowledge, Cloud Platforms, Market Research, Prioritization

  • Status: Free Trial

    Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management

  • Status: Free Trial

    Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming

  • Status: Free Trial

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Analysis, Presentations

  • Status: Free Trial

    Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

What brings you to Coursera today?

  • Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

  • Status: Preview

    Coursera Instructor Network

    Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

  • Status: Preview

    Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Technology Strategies, Sustainability Standards, Sustainable Business, Benchmarking, Process Improvement, Automation, Company, Product, and Service Knowledge, Operational Efficiency, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making

  • Status: Free Trial

    Skills you'll gain: Wireless Networks, Telecommunications, Mobile Development, Apple iOS, Display Devices, Business Planning, Product Planning, Android (Operating System), Company, Product, and Service Knowledge, Communication Systems, Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Digital Communications, Peripheral Devices, Market Trend, Network Architecture, Global Positioning Systems, Market Analysis

  • Status: Free Trial

    Skills you'll gain: Innovation, Strategic Thinking, Systems Thinking, Technology Strategies, Digital Transformation, Case Studies, Business Modeling, Business Transformation, Company, Product, and Service Knowledge, Market Opportunities, Timelines, Market Dynamics

  • Status: Free Trial

    Rutgers the State University of New Jersey

    Skills you'll gain: Competitive Intelligence, Competitive Analysis, Data Storytelling, Business Intelligence, Business Analytics, Data Analysis, Management Consulting, Business Strategy, Business Consulting, Strategic Thinking, Company, Product, and Service Knowledge, Analysis, Market Analysis, Business Analysis, Performance Analysis, Benchmarking, Value Engineering, Key Performance Indicators (KPIs), Root Cause Analysis, Risk Analysis