Customer Relationship Management (CRM) Software

Customer Relationship Management (CRM) Software is a tool that allows businesses to manage, analyze, and improve their customer interactions and relationships. Coursera's CRM software catalogue guides you in mastering the use of CRM software to optimize business strategies and customer satisfaction. You'll delve into understanding customer behaviors and preferences, managing and analyzing sales and customer interaction data, and enhancing marketing efforts. Moreover, you'll gain hands-on experience in utilizing popular CRM tools to boost customer retention and drive sales growth. This skill is vital for marketing professionals, sales managers, business owners, or anyone looking to enhance their ability to connect with customers and drive business growth.
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Results for "customer relationship management (crm) software"

  • Status: Free Trial

    HubSpot Academy

    Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    HubSpot Academy

    Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

    Beginner · Course · 1 - 4 Weeks

  • Coursera Project Network

    Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial

    HubSpot Academy

    Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    Salesforce

    Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial

    HubSpot Academy

    Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Digital Marketing Institute

    Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

    Beginner · Course · 1 - 4 Weeks

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  • Sales Operations Specialist

    This role has a £29,721 median salary ¹.

    Sales Operations Specialist

    description:

    A Sales Operations Specialist optimizes sales processes, analyzes data, and manages CRM systems, forecasting, and reporting to enhance efficiency.

    This role has a £29,721 median salary ¹.

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