Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Amazon DynamoDB, Cloud Solutions, Cloud Storage, Cloud Computing Architecture, Database Management, Data Storage, General Networking, Security Controls, Network Routing, Load Balancing, Network Security

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Cloud Security, Capacity Management, System Monitoring, Continuous Monitoring, Debugging, Scalability

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Microsoft Azure, Middleware, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Platform As A Service (PaaS), Cloud Services, Communication Systems, Cloud Storage, Real Time Data

Skills you'll gain: Real Estate Sales, Lead Generation, Sales Presentation, Prospecting and Qualification, Closing (Sales), Sales Prospecting, Client Services, Negotiation, Consultative Selling, Marketing, Customer Relationship Building, Contract Management

Skills you'll gain: Workflow Management, Google Workspace, Gmail, Google Gemini, Google Docs, Google Sheets, Productivity Software, Service Management, Scripting, Administration, Collaborative Software, Configuration Management, Application Development

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization