Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks

Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Amazon DynamoDB, Cloud Solutions, Cloud Storage, Cloud Computing Architecture, Database Management, Data Storage, General Networking, Security Controls, Network Routing, Load Balancing, Network Security

Skills you'll gain: Amazon S3, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Security, Cloud Computing, Relational Databases, Cloud Infrastructure, Cloud Computing Architecture, Cloud Storage, Virtual Local Area Network (VLAN), Amazon CloudWatch, Databases, Network Planning And Design, Authorization (Computing), Scalability, NoSQL

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

Skills you'll gain: Operating System Administration, Security Controls, Computer Security Incident Management, Linux, Information Systems Security, Unix Commands, Technical Support, Network Troubleshooting, Active Directory

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Generative AI, LangChain, Large Language Modeling, LLM Application, Prompt Engineering Tools, Artificial Intelligence, AWS SageMaker, Amazon Web Services, AI Personalization, Automation, Application Programming Interface (API), Data Processing, Performance Testing, Data Integration

Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Malware Protection, Information Systems Security, Virtual Machines, Virtualization, Data Security, Firewall, Intrusion Detection and Prevention, Security Awareness, Containerization, User Provisioning

Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cost Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Hybrid Cloud Computing, Cloud Management, Data Processing, System Monitoring, Application Performance Management, Cloud Security, Big Data, Identity and Access Management, Data Warehousing, Cloud Services, Key Management, Application Deployment, Virtual Private Networks (VPN)

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning