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Results for "customer and client support"
 Status: Free Trial Status: Free Trial- Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation 
 Status: Preview Status: Preview- Coursera Instructor Network - Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis 
 Status: Free Trial Status: Free Trial- CVS Health - Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Communication Strategies 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems 
 Status: Free Trial Status: Free Trial- CVS Health - Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management 
 - Coursera Project Network - Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management 
 Status: Preview Status: Preview- Coursera Instructor Network - Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation 
 Status: Free Trial Status: Free Trial- CVS Health - Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media 
 Status: Free Trial Status: Free Trial- Johns Hopkins University - Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Personally Identifiable Information, Encryption, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety 
 Status: Free Trial Status: Free Trial- Johns Hopkins University - Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy 
 Status: Free Trial Status: Free Trial- Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies 
In summary, here are 10 of our most popular customer and client support courses
- Introduction to Technical Support : IBM
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- CVS Health Retail Customer Service: CVS Health
- Tech Support Career Guide and Interview Preparation: IBM
- Technical Support (IT) Case Studies and Capstone: IBM
- Interacting with Customers: CVS Health
- Create Customer Support Data with Google Sheets: Coursera Project Network
- GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
- Retail Customer Service: CVS Health
- Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University










