Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

Skills you'll gain: Multi-Factor Authentication, Role-Based Access Control (RBAC), Authentications, Azure Active Directory, Zero Trust Network Access, Identity and Access Management, User Provisioning, Authorization (Computing), Security Controls, Cloud Security, User Accounts, Continuous Monitoring

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Process Analysis, Kaizen Methodology, Process Improvement, Solution Delivery, Business Process Improvement, Quality Improvement, Continuous Improvement Process, Team Management, Lean Methodologies, Root Cause Analysis, Cross-Functional Collaboration, Goal Setting

Skills you'll gain: Compliance Management, Microsoft 365, Threat Management, Compliance Auditing, Regulatory Compliance, Compliance Reporting, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Investigation, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Data Security, Risk Management, Auditing

Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, YAML, Application Deployment, Docker (Software), Microservices, DevOps, Continuous Deployment, Scalability, Development Environment, Devops Tools, Configuration Management, Virtual Machines, Ubuntu, System Configuration, Data Storage, Security Controls, Virtual Environment, Network Architecture

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

Skills you'll gain: Simple Object Access Protocol (SOAP), Development Environment, Hibernate (Java), Systems Architecture, Back-End Web Development, Service Oriented Architecture, Eclipse (Software), Authentications

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication