The language used throughout the course, in both instruction and assessments.

Coursera Instructor Network
Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Multimedia, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Customer Relationship Building, Sales Strategy, Persuasive Communication, Emotional Intelligence, Influencing, Job Analysis, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Public Speaking, Sales Prospecting, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Productivity Software, Collaborative Software, Document Management, Data Validation, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Version Control
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Sales Presentations, Brainstorming, Selling Techniques, Marketing Communications, Business Correspondence, Advertising, Business Marketing, Promotional Strategies, Presentations, Consultative Selling, Persuasive Communication, Employee Surveys, Product Promotion, Communication Strategies, Vocabulary
Intermediate · Course · 1 - 3 Months
Arizona State University
Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Telephone Skills, Business Communication, Advertising, Business Correspondence, Business Planning, Financial Analysis, New Product Development, Communication, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Word, Excel Formulas, Collaborative Software, Sales Presentations, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Sales Presentations, Brainstorming, Product Planning, Purchasing, English Language, Business Communication, Marketing Budgets, Business Planning, Negotiation, Selling Techniques, Business Writing, Marketing Communications, Marketing Planning, Business Correspondence, Advertising, Business Marketing, Telephone Skills, Promotional Strategies, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building
Intermediate · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

A Sales Development Representative generates and qualifies leads to drive sales growth, using CRM tools to manage prospects and support strategies.
Offered by




This role has a £29,721 median salary ¹.

A Sales Operations Specialist optimizes sales processes, analyzes data, and manages CRM systems, forecasting, and reporting to enhance efficiency.
This role has a £29,721 median salary ¹.
Offered by




Google Cloud
Specialization
University of Illinois Urbana-Champaign
Course
Google Cloud
Course

Korea Advanced Institute of Science and Technology(KAIST)
Course

Google Cloud
Specialization
Google Cloud
Course

Microsoft
Professional Certificate

Arizona State University
Specialization

Professional Certificate

Course

Course

Course