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Results for "fidélisation de la clientèle"
Status: Free TrialESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Marketing, Financial Forecasting, Market Share, Target Market, Financial Analysis, Hospitality, Strategic Planning, Marketing Channel, Business Modeling
Status: PreviewUniversitat Autònoma de Barcelona
Skills you'll gain: Internal Communications, Crisis Management, Communication Planning, Telecommuting, Target Audience, Communication Strategies, Organizational Change, Ethical Standards And Conduct, Virtual Teams, Business Ethics, Culture, Branding, Employee Engagement
Status: NewStatus: PreviewSkills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Status: Free TrialGoogle
Skills you'll gain: Vulnerability Management, Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Stakeholder Communications, Vulnerability Assessments, Threat Detection, Cyber Attacks, Hardening, Network Security, Threat Management, Security Controls, Security Information and Event Management (SIEM), TCP/IP, Linux, Debugging, Cybersecurity, SQL
Status: Free TrialIESE Business School
Skills you'll gain: Strategic Marketing, Financial Statement Analysis, Income Statement, Financial Statements, People Management, Accounting, Balance Sheet, Financial Accounting, Product Marketing, Financial Acumen, Marketing, Accrual Accounting, Marketing Strategy and Techniques, Working Capital, Financial Analysis, Team Management, Organizational Leadership, Industrial and Organizational Psychology, Case Studies, Market Share
Status: PreviewESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Conflict Management, Leadership, Relationship Building, Strategic Partnership, Communication, Persuasive Communication, Value Propositions, Stakeholder Management
What brings you to Coursera today?
Status: PreviewSkills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Status: PreviewUniversitat Autònoma de Barcelona
Skills you'll gain: Training Programs, Training and Development, Higher Education, Entrepreneurship, Teaching, Course Development, Sustainable Development, Student-Centred Learning, Instructional Strategies, Curriculum Development, Innovation, Problem Solving, Community Development, Collaboration, Creativity
Status: PreviewIESE Business School
Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, Human Resource Strategy, People Management, Talent Management, Compensation Management, Compensation and Benefits, Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)
Status: PreviewSkills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Status: PreviewSkills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
In summary, here are 10 of our most popular fidélisation de la clientèle courses
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Gestión de la comunicación interna en las organizaciones: Universitat Autònoma de Barcelona
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- Cybersécurité Google: Google
- Claves de la Dirección de Empresas: IESE Business School
- Les Fondamentaux de la Négociation : ESSEC Business School
- Potencia tus ventas en el sector retail: UBITS
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Educación superior y emprendimiento: Universitat Autònoma de Barcelona
- Claves para Gestionar Personas: IESE Business School
